I write this after a comment from a customer on Live Chat.
They asked me are you a real person ? They were so pleased when i responded “Yes!”
Just thought it was worth highlighting that we are real people answering your live chat conversations…and we love chatting to you and helping you in whatever way we can. The chat comes through to our desk top computers so that we can access any information to be able to help you straight away.
Tags: advice, help, live chat, technology