Posts Tagged ‘help’
Monday, December 11th, 2023
As promised here is the information you need to know for Christmas and New Year opening .
As always though if you have an emergency order or tough deadline give us a call and we will help if we can.
Delivery Before Christmas
The last date for us to receive your ORDER/ARTWORK/CONTENT
for delivery before Christmas is Wednesday Midday 20th December 2023
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Christmas / New Year
OPENING HOURS
We close from:
Saturday 23rd December to Thursday 4th January 2023
Open for business as usual from Thursday 4th January 2023
Tags: advice, help, information, news, opening hours
Posted in advice, communication, Duplication, general information, helping you, opening hours | Comments Off on Christmas and New Year Opening Hours: 11th December 2023
Saturday, November 25th, 2023
We are busy with Christmas albums as usual, and its worth a reminder to stock up for Christmas and New Year Gigs and celebrations.
Have a think about adding extra value to your fans by just signing your cds and dvds ; we understand from customers that this is really valued . You could also think about just repackaging an older recording with some Christmas artwork on the disc and printed paper/card parts .
Tags: advice, CD Duplication, christmas, DVD Duplication, help, Helpful HInts, merchandise
Posted in advice, christmas products, Duplication, general information, helping you, prices, printing | Comments Off on Christmas Ordering : 25th November 2023
Tuesday, August 8th, 2023
If you need any help with your order please give us a call or chat to us via live chat from the home page.
Our live chat brings you straight to our individual PC’s so that we can give you immediate help.
All of the team here have been in this industry for many years an so are able to draw on plenty of shared knowledge and are able to pass this directly on to you .
If live chat isn’t your thing please call us for the other sort of live chat, on the phone, which also come directly to our desks.
01702-530354.
And of course if you just want to ask anything via email we are always happy to have a conversation that way.
We are never too far away from our desks and will respond quickly to you:
una@duplicationcentre.co.uk
Tags: advice, customers, help, Helpful HInts
Posted in advice, communication, Customers, general information, helping you | Comments Off on Live Chat/Real People: 8th August 2023
Tuesday, June 13th, 2023
All the templates for every type of printed part are in our artwork section, along with an artwork creation tool that you can download free of charge.
https://www.duplicationcentre.co.uk/artwork.html
We are aware however, that even with that help, artwork design can sometimes be a daunting prospect and maybe difficult for you to get just as you want it to be.
We can help with this on several levels; for some it may just be getting the text to sit properly on a spine or for others its everything they need help with!
That’s one of the reasons we’re here !!
Drop me an email (una@duplicationcentre.co.uk) if you are struggling with creating your artwork or phone in and we can work out the best sort of help we can offer to you.
We will work with you to create the art that you are happy with and offer screenshot proofs along the way to assist you.
Our basic service is £25 plus vat but for jobs that take up lots of our technicians time, it will a bit more, but we will advise you of that , so there are no surprises!
Tags: advice, artwork, customers, design, Design Tips, Disc design, help, printing
Posted in advice, Artwork, Design, general information, helping you, printing | Comments Off on Help with Artwork: 13th June 2023
Tuesday, May 16th, 2023
We are in the process of emailing our customers with a new offer, and are happy to open this offer to anyone who orders with us.
Add the code FREE4 in the special code box as you check out and we will add 4 full extra units free of charge to your order .
So if you order 100 units you will receive 104 units.
This applies to any order…no matter how small it is!
As always, if you need anyhelp or guidance with your order just email me and i will be happy to help you:
una@duplicationcentre.co.uk
We also have live chat or phone lines where you can speak to Martin,Mark, Jo or myself.
Call on 01702-530 354
Tags: CD Duplication, DVD Duplication, help, news, offers
Posted in general information, helping you, Offers, special offers | Comments Off on FREE OFFER with your order: 16th May 2023
Tuesday, May 2nd, 2023
I write this after a comment from a customer on Live Chat.
They asked me are you a real person ? They were so pleased when i responded “Yes!”
Just thought it was worth highlighting that we are real people answering your live chat conversations…and we love chatting to you and helping you in whatever way we can. The chat comes through to our desk top computers so that we can access any information to be able to help you straight away.
Tags: advice, help, live chat, technology
Posted in advice, communication, general information, helping you | Comments Off on Live Chat / Real People: 2nd May 2023
Wednesday, April 12th, 2023
Hope you all had a Peaceful Easter.
We are back to business as usual and ready to personally take your calls or live chat.
If we can be of any help with your order we will be very happy to advise or assist you.
Call on 01702 530354
Live Chat from the Home Page
or Email: una@duplicationcentre.co.uk
Tags: advice, CD Duplication, DVD Duplication, help, Helpful HInts
Posted in advice, communication, Customers, Duplication, general information, helping you | Comments Off on Business As Usual: 12th April 2023
Wednesday, April 5th, 2023
Our offices are closed from Good Friday through the Easter Bank Holiday and we re-open on Tuesday 11th April at 8 am.
During this time you can still place orders online and upload content and artwork, via the link that will automatically come to you after check out.
We will get orders in to production first thing Tuesday (11th) morning.
If you have any questions or need any help please email : una@duplicationcentre.co.uk ; i will be checking my emails on Saturday morning (8th) and can respond to you then.
Everyone at Duplication Centre wishes you a very Peaceful and Happy Easter.
Tags: advice, CD Duplication, customers, DVD Duplication, help
Posted in advice, communication, Duplication, general information, opening hours | Comments Off on Easter Opening Times: 5th April 2023
Thursday, February 9th, 2023
Good News!
We have extended our Four Free offer for the whole of February.
All you need to do is add the code FREE4 in the special code box as you check out and we will add 4 whole units extra to your order.
It doesn’t matter what size your order is , the offer still applies!
Tags: CD Duplication, DVD Duplication, help, merchandise, offers
Posted in general information, helping you, special offers | Comments Off on Four Free For February !
